How Quantixr produces a Business Risk Score — and what it deliberately won't do.
We believe a risk score should be defensible, inspectable, and honest about its limits. This page sets out exactly how the score is generated, what data it draws on, where that data falls short, and the role artificial intelligence does — and does not — play in the result.
1. How Quantixr Works
Every assessment runs through the same deterministic pipeline. A reviewer submits structured business information and a bank statement. Quantixr extracts and calculates financial metrics inside the application — never via a language model — and then combines those metrics with location, operational, and digital signals into four scored dimensions: Financial Health, Location Context, Business Stability, and Digital Footprint.
The four dimensions are weighted and summed into a single Business Risk Score between 0 and 100, mapped to a tier band. The same inputs always produce the same score. Reviewers see the component breakdown and the underlying figures, so the result can be inspected and challenged rather than taken on trust.
2. Data Sources
The score is built from structured, auditable inputs in four categories:
- Trading data — the business's own bank statement, parsed deterministically for revenue, expenses, cash flow, and recurring obligations.
- Official statistics — Statistics South Africa (Stats SA) economic and demographic datasets at suburb and municipality level. NCR and SARS statistics on industry sector.
- Reported crime data — South African Police Service (SAPS) crime statistics published at police-station and suburb level.
- Municipal & open data — City of Cape Town and comparable open-data portals covering economic activity and business density.
- Digital signals — verified Google Business listings, the business's website, and its public social profiles.
How Your Score Is Calculated
Every assessment produces one overall score (0–100) from four weighted components. Sub-factor weights below match the scoring engine exactly.
Financial Health
50% of overall| Sub-factor | Weight | What it measures |
|---|---|---|
| Profitability | 35% | Average monthly net vs inflow from the bank statement. |
| Revenue stability | 20% | Month-on-month change in inflows across the statement period. |
| Debt exposure | 20% | Recurring debit obligations as a share of monthly inflow. |
| Cash flow stability | 15% | Months where expenses exceeded revenue. |
| Liquidity Position | 10% | Net cash retained per month as a share of inflow — liquidity buffer signal. |
Financial Health is a required component and is never excluded or reweighted — if the bank statement cannot be parsed or reconciliation fails, the submission is blocked and no score is generated. Where a specific sub-factor cannot be derived from the statement — a revenue trend needs more than one month of data, and debt exposure needs identifiable recurring debit obligations — a conservative default is applied and shown on the report with a Default label. Profitability and Liquidity Position both express average monthly net cash as a share of average monthly inflow. A full Financial Health score requires at least three months of clean, text-based bank statement data.
Business Stability
30% of overall| Sub-factor | Weight | What it measures |
|---|---|---|
| Years operating | 30% | Trading history length provided by the reviewer, capped at the top of the scale. |
| Premises tenure | 25% | Owned, leased, shared or informal premises, scored highest to lowest in that order. |
| Industry risk | 20% | Sector mapped to Quantixr's internal industry risk classification (80+ sectors). |
| VAT status | 15% | Confirmed VAT registration scores highest; not registered or not supplied scores neutral. |
| Operational continuity | 10% | How often the business trades — daily, weekly, seasonally or on-demand, scored highest to lowest in that order. |
Industry risk scores are derived from Quantixr's internal risk classification, informed by NCR credit impairment statistics and SARS tax compliance trends. They represent environmental context only. Any sub-factor the reviewer leaves blank falls back to a neutral default and is labelled Default on the report. CIPC registration numbers are collected for record purposes only and are not verified by Quantixr — reviewers should independently verify CIPC status at www.cipc.co.za.
Location Context
15% of overall| Sub-factor | Weight | What it measures |
|---|---|---|
| Crime Density | 35% | Inverted commercial crime density mapped to the SME's police station catchment — higher score means lower crime exposure. Sourced from SAPS quarterly crime statistics. |
| Savings Rate | 25% | Share of households in the suburb able to set money aside as savings. Higher score means stronger local financial resilience. |
| Rent Burden | 20% | Household spending pressure from accommodation and debt obligations in the suburb. Higher score means lower rent burden. |
| Grant Dependency | 20% | Share of households receiving government grants as primary income. Higher score means lower grant dependency. |
Location Context covers the police station catchments listed below, across the Cape Town metro. Where a submitted suburb cannot be matched to a known area, Quantixr falls back to the city-level average for that specific sub-factor only, and crime and economic data are resolved independently — one may be exact while the other falls back. Sub-factors on a fallback average are labelled Approx. in the Risk Intelligence Report. If the address cannot be resolved at all, the entire Location Context component is excluded and its 15% weighting is redistributed proportionally across the remaining components. These indicators describe area-level context only and are not a judgement of any individual business. Datasets are refreshed periodically and may lag recent changes in local conditions.
Quantixr maps each SME's submitted suburb to its police station catchment area. Where a catchment spans multiple survey suburbs, economic sub-factor scores are averaged across all suburbs within that catchment. Coverage today: 0 catchments with SAPS crime data and 0 catchments with household economic data.
Police station catchment coverage
0 of 0 catchments| Police Station Catchment | Survey Suburbs Included | Crime Data | Economic Data |
|---|---|---|---|
| Loading catchment coverage… | |||
Digital Footprint
5% of overall| Sub-factor | Weight | What it measures |
|---|---|---|
| SimilarWeb credibility | 30% | Traffic and web-presence signals for the submitted website domain. |
| Instagram presence | 15% | Business account status, verification, and follower base. |
| TikTok presence | 15% | Verification and follower base of the linked TikTok profile. |
| Google rating | 40% | Average star rating and review volume on the Google Business Profile. |
Digital Footprint is excluded entirely — with its 5% weighting redistributed proportionally across the other components — when the reviewer's plan does not include it, or when no digital signal at all could be collected. Otherwise sub-factors are scored independently and only the ones with data carry weight: if just one of Instagram or TikTok returns data, it absorbs the other's 15%; if neither returns data, that 30% is split evenly between SimilarWeb credibility and Google rating. Missing sub-factors are labelled on the report as Limited data (a source was supplied but returned nothing) or excluded (no profile or website supplied). SimilarWeb data is only available for domains with meaningful traffic, so smaller or newer websites commonly show Limited data.
Score scale (0–100)
- 75–100 — Low operational risk
- 60–74 — Moderate operational risk
- 40–59 — Elevated operational risk
- 0–39 — High operational risk
Data completeness rating
Every report carries a completeness rating so reviewers can weigh how much evidence sits behind the score. It is scored out of 100: a reconciled bank statement contributes 40, a complete set of business details 25, at least one digital signal 20, and a resolved location 15. A total of 85 or more is rated High, 60–84 Medium, and anything below 60 Low.
3. Data Reliability & Limitations
Public datasets in South Africa are not updated in real time. Stats SA releases are periodic, SAPS crime data is reported in fixed cycles, and municipal open-data feeds vary in freshness. A score therefore reflects the most recent reliably-published figures, not yesterday's reality.
Where an exact suburb match is not available, Quantixr falls back to a city-level average for that sub-factor and labels it as approximate in the reviewer's report; if the address cannot be resolved at all, Location Context is dropped from the score entirely rather than guessed, and the remaining weightings are renormalised. Financial Health is treated differently: it is never estimated or reweighted, so a bank statement that cannot be parsed or reconciled blocks the assessment instead of producing a score. We would rather show less than show something we cannot defend.
The score is a decision-support signal, not a verdict. It compresses imperfect information into a single number and should be read alongside the underlying figures, not in place of them.
4. Structural Inequality in Data
South African data carries the imprint of the country's history. Reported crime statistics are influenced by where policing is concentrated and where incidents are reported in the first place. Economic activity indices reflect formal economic measurement and systematically under-represent informal trade, which is the lived reality for a large share of SMEs.
Suburbs that have historically been under-served by infrastructure, banking, and municipal investment will look "thinner" in the data than they are in practice. We are explicit about this: Location Context describes the measured environment around a business; it is not a judgement about the business itself or the people who operate it.
We deliberately cap the influence of any single environmental signal, never let location dominate the score, and surface the underlying components separately so reviewers can apply their own judgement rather than defer entirely to the headline number.
5. The Role of AI
Artificial intelligence is used in one narrow place: writing the plain-English narrative summary of an already-calculated profile, and a one-line explanatory note for individual sub-factor scores.
The AI never sees raw bank statement text and it never performs arithmetic or decides the score. It receives only the outputs the deterministic engine has already produced — the overall score and tier, the four component scores, and every sub-factor score by name — together with the business name, industry, years trading, and the trading period observed on the statement.
The risk flags and the improvement recommendations shown on the report are not written by the AI. They are generated by a deterministic, threshold-based rule set that runs after scoring, so the same scores always produce the same flags and the same recommendations. The strongest flag and recommendation are passed into the summary prompt only so the narrative stays consistent with what is listed beneath it.
The summary itself is constrained: three to five sentences, opening with the business, naming the tier and overall score, referencing the strongest positive and the strongest negative signal, and avoiding lending language entirely. Where the bank statement failed to reconcile, the summary must lead with that and may not describe revenue or cash flow favourably. Any output that breaks these rules is rejected and replaced with a deterministic fallback summary. The numbers on the report are not generated by a model — they are calculated, then described.
6. What Quantixr Does NOT Do
- Quantixr does not make decisions for or against any business. It produces a risk signal; decisions remain with the reviewing organisation.
- Quantixr is not a registered financial services provider and does not issue affordability rulings or scoring products regulated under the NCA.
- Quantixr does not interact with the small business being assessed. SMEs do not log in, and no marketing or outreach is sent to them.
- Quantixr does not use AI to compute, adjust, or override financial figures, and does not generate narrative claims that go beyond the structured inputs.
- Quantixr does not sell, share, or repurpose submitted business data for any use outside the reviewer's own assessment workflow.
Questions about a specific data source, calculation, or limitation?
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